Legal
Privacy Policy
Last updated: August 2026
Navoday Taxi Service ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website or services, and how we use, store and protect it.
Information we collect
When you book a ride, send an enquiry or contact us, we collect information such as your name, phone number, email address, pickup & drop locations, travel dates and any message you share with us. This information is submitted voluntarily through our booking form, contact form or corporate enquiry form.
How we use your information
We use the information you provide to confirm and manage your bookings, contact you about your trip, respond to enquiries, send fare estimates, and improve our services. We do not sell or rent your personal information to third parties.
How we store your information
Booking and enquiry details are stored securely in our systems and, for internal record-keeping, may also be recorded in a private company spreadsheet accessible only to authorised Navoday Taxi Service staff. We take reasonable technical and organisational measures to protect your data from unauthorised access.
Communication
By submitting a booking or enquiry, you agree that our team may contact you via phone call, SMS, WhatsApp or email regarding that booking, related offers, or service updates. You can ask us to stop promotional communication at any time.
Third-party services
We may use trusted third-party tools (such as WhatsApp Business, email and spreadsheet services) purely to manage and respond to your bookings and enquiries. These providers process data only to the extent necessary to deliver these services to us.
Cookies & website usage
Our website may use basic, non-invasive cookies or similar technologies to remember your preferences and improve site performance. We do not use this data to build advertising profiles.
Your rights
You may request access to, correction of, or deletion of the personal information you've shared with us by contacting us using the details below. We will respond to reasonable requests within a reasonable time frame.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices. The latest version will always be available on this page.
Contact us about privacy
If you have any questions about this Privacy Policy or how your data is handled, please contact us at navodaytravels29@gmail.com or call +91 95108 21075.